Política de reembolso
Refunds
Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
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Good does not match description;
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Good is the wrong size; or
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Purchaser changed their mind.
Refunds do not apply to the following goods:
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any final sale items;
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any items with the seal opened; and
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any items not in the state or condition they were sold in.
Returns
Returns can be made in person at the following location(s): at a scheduled pickup or at the return address shipped from.
Returns can be made by mail. To return a good by mail, follow the following procedure:
ship item back to our store, the return address is on the original shipping label, the seller will not refund shipping cost of any kind.
Consumer Protection Law
Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
1-877-824-6040
admin@stonesealerusa.com
You can also contact us through the feedback form available on our Site.